Booking Terms & Conditions
General Terms
- A booking confirmation via email or phone is required for all reservations.
- We reserve the right to allocate tables based on availability and party size.
- For large groups (6+ guests), a deposit may be required to secure the booking.
- Deposits are non-refundable if cancellations occur within 48 hours of the booking.
Cancellations & No-Shows
- Cancellations must be made at least 48 hours before the reservation.
- No-shows or late cancellations may result in a forfeiture of the deposit.
- If a booking is significantly delayed (15+ minutes), we reserve the right to release the table.
Pre-Orders & Special Requests
- For groups of 10+ guests, a pre-order may be required at least 48 hours before the reservation.
- We will do our best to accommodate dietary requirements; please inform us in advance.
- Decorations, balloons, and banners must be pre-approved.
Service Charge
- A discretionary service charge of 12.5% will be added to the bill for groups of 6 or more guests.
Cakeage & Corkage Fees
- A discretionary service charge of 12.5% will be added to the bill for groups of 6 or more guests.
- Small cakes (serves up to 6 guests): £20
- Large cakes (serves more than 6 guests): £40
- Waiver to be signed for any cake brought in from outside.
- Corkage Fee applies for bringing external alcoholic beverages if allowed
- Wine & Champagne: £30 per bottle
- Spirits: £45 per bottle
Event Bookings & Private Hire
- A £10 deposit is required for private events and exclusive hire.
- Final numbers and pre-orders must be confirmed 7 days before the event.
- Cancellation fees may apply if the event is cancelled within 7 days of the booking date.
Conduct & Liability
- We reserve the right to refuse service to anyone behaving inappropriately.
- Any damages caused to the venue during an event will be charged to the booking party.
- We are not liable for lost or stolen items.
Allergies & Dietary Requirements
- While we take allergens seriously, we cannot guarantee a completely allergen-free environment.
- Please inform us of any allergies when booking.
Payment & Billing
- We accept major credit cards and cash payments.
- A single bill will be provided per table unless otherwise requested.
Events that
might interest you.
Don't miss the best happy hour in Harlow! Join us Mon - Thurs, 3–7pm, for 2 selected cocktails for £15. Enjoy a fun evening with handcrafted drinks and great vibes!
Sevine is the ideal destination for Wine Wednesday in Harlow, combining a refined yet welcoming atmosphere with exceptional food and wine.
Join us at Sévine for the ultimate Sunday roast experience every week! Our delectable journey awaits you, with Sunday roast served all day long.
On Sunday, 30th March, we are offering a carefully curated three-course set menu, designed to create a memorable dining experience for the whole family.
Looking for the perfect venue to celebrate your special occasion? Our beautiful and welcoming atmosphere sets the stage for any type of celebration.
We believe that great food and great music go hand in hand, which is why we are proud to offer live music performances throughout the week.
